Privacy Policy

Website Terms and Conditions of Use

1. Terms

By accessing this website, you agree to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Cascadia Energy Solutions’ website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Cascadia Energy Solutions’ website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Cascadia Energy Solutions at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Cascadia Energy Solutions’ website are provided on an ‘as is’ basis. Cascadia Energy Solutions makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Cascadia Energy Solutions does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Cascadia Energy Solutions or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Cascadia Energy Solutions’ website, even if Cascadia Energy Solutions or a Cascadia Energy Solutions authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Cascadia Energy Solutions’ website could include technical, typographical, or photographic errors. Cascadia Energy Solutions does not warrant that any of the materials on its website are accurate, complete, or current. Cascadia Energy Solutions may make changes to the materials contained on its website at any time without notice. Cascadia Energy Solutions does not, however, make any commitment to update the materials.

6. Links

Cascadia Energy Solutions has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Cascadia Energy Solutions of the site. Use of any such linked website is at the user’s own risk.

7. Site Terms of Use Modifications

Cascadia Energy Solutions may revise these Terms of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Cascadia Energy Solutions’ website shall be governed by the laws of the State of Washington without regard to its conflict of law provisions.

Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Cascadia Energy Solutions collects, uses, communicates, discloses, and makes use of personal information. We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained.

Information We Collect

We collect personal information when you:

Submit a contact form on our website
Call our business phone number
Email us directly
Use our website (through cookies and analytics)

The types of information we collect may include:

Name and contact information (email, phone number, address)
Property information for service estimates
Communication preferences
Website usage data through analytics tools

How We Use Your Information

We use collected information for the following purposes:

To respond to your inquiries and provide requested services
To schedule appointments and consultations
To provide estimates and proposals for HVAC services
To communicate about your project and service needs
To improve our website and services
To comply with legal obligations

SMS/Text Messaging Consent

If you provide a phone number through this website, you are providing express consent to receive SMS text messages from Cascadia Energy Solutions related to your inquiry or requested services, including appointment scheduling, service updates, and follow-up communications. Message frequency may vary. Message and data rates may apply. You may opt out of SMS messaging at any time by replying STOP. For help, reply HELP.

Sharing of Information

We do not share your personal information with third parties except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Cookies and Tracking Technologies

Our website uses:

Essential cookies required for website functionality
Analytics cookies (Google Analytics) to understand website usage
Third-party services that may set their own cookies (embedded maps, etc.)

We provide a cookie consent banner that allows you to accept or reject non-essential cookies. Essential cookies cannot be disabled as they are necessary for the website to function properly.

Third-Party Services

We use the following third-party services that may collect information:

Google Analytics (website analytics)
Embedded Google Maps
Email service providers for communication

These services have their own privacy policies, and we encourage you to review them.

Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to opt-out of marketing communications
The right to data portability

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Phone: 360.564.5340
Mail: Cascadia Energy Solutions, PO Box 32591, Bellingham, WA 98228

This Privacy Policy was last updated on May 2024.

Accessibility

Cascadia Energy Solutions is committed to ensuring digital accessibility for people with disabilities. Please see our separate Accessibility Statement for more information about our accessibility efforts and how to contact us regarding accessibility issues.